Frequently Asked Questions

How much is the Beatles Story and what is included?

Ultimate Experience
(Includes: Beatles Story Exhibition, Elvis and Us Exhibition, Discovery Zone and Fab 4D)

Adult: £15.95
Concession: £12
Child: £7

Family Saver 1 (2 adults, 3 children) £44
Family Saver 2 (2 adults, 2 children) £39
Family Saver 3 (2 adults, 1 child) £34.50
Family Saver 4 (1 adult, 3 children) £32.50
Family Saver 5 (1 adult, 2 children) £27.50

Fab 4 Experience
(Includes: Beatles Story Exhibition, Discovery Zone and Fab 4D)

Adult: £12.95
Concession: £9
Child: £7

Family Saver 1 (2 adults, 3 children) £38
Family Saver 2 (2 adults, 2 children) £33
Family Saver 3 (2 adults, 1 child) £28.50
Family Saver 4 (1 adult, 3 children) £26.50
Family Saver 5 (1 adult, 2 children) £21.50

Elvis and Us Experience
(Includes: Elvis and Us Exhibition and Fab 4D)

Tickets: £6

For our group rates please email groups@beatlesstory.com

(Please note rates are subject to change)

How long is my ticket valid for?

Your Beatles Story ticket is valid for 48 hours.

How long does a visit to the Beatles Story take?

We want you to enjoy the whole Beatles Story experience, take an hour or spread your visit over two days the choice is yours.
We recommend...

• Up to 2 hours for the main exhibition
• 30mins fun in the Discovery Zone
• 1 hour for lunch or coffee in Starbucks
• 5min shuttle bus or 10 min walk to Pier Head
• 20mins to experience the magical Fab4D
• 1 hour for Special exhibition at Pier Head
• 30 minutes to browse the Fab4Store

Do you offer student discount?

Yes we offer student discount on presentation of your student ID card. This is our concessionary rate.

Do carers get in free of charge?

Yes, carers get in free of charge with a production of ID.

Do I need to book my ticket in advance?

No, you do not need to book in advance. Tickets can be purchased at the admissions desk at the entrance of the Beatles Story Albert Dock and Pier Head. However there is the option to buy tickets online in advance if you would prefer.

However, if you are coming in a large group (10+) you must book in advance. Email our groups booking officer for availability and rates on groups@beatlesstory.com
or call 0151 709 1963.

What languages are available on the audio guides?

We have 10 languages available on audio, including English, Spanish, German, French, Italian, Russian, Japanese, Polish, Mandarin and Portugese.

Is the Beatles Story Accessible?

Yes, the Beatles Story is very accessible.
At least 50% of our team members have participated in a Disability Equality Training course

• Lifts on both sites
• Wheelchair accessible throughout the exhibition and Fab4Store
• Accessible toilets
• Tactile signage
• Hearing loops available
• Large Print guides
• Complimentary tickets for companions of disabled people
• Priority emergency exit and refuge for disabled people
• Staff provided to escort disabled people to emergency exits

How do I get from one site to another?

There are two options. If it is a nice day, why not take a 10 minute stroll from one site to another alongside the waterfront.

Alternatively you can catch the C1 shuttle bus, which takes you from Gower Street in the Albert Dock over to Pier Head and the C3 will take you back again. This bus journey is included in your Beatles story ticket

Is the Beatles Story entertaining for kids?

The Beatles Story now features on the national curriculum so the Beatles Story provides an educational yet day out for all the family. We have a Discovery Zone with regular workshops and fun interactive activities.

Also on our second site at the Pier Head a must for families is the Fab4D experience, a groovy trip through the music of the Beatles using 3D computer generated animation and special effects!

Is there parking?

There is no parking at the Beatles Story; however parking is available at the Albert Dock opposite our main entrance. There is also parking available at the Liverpool Echo Arena and there are pay and display bays opposite the Beatles Sotyr, Pier Head.

Is there space for coach parking?

There are coach drop-off and pick-up points located on Gower Street. Coach parking is located on Kings Dock, behind the Arena and Convention Centre Liverpool.

Do you have any catering on site?

The Beatles Story includes a Starbucks Coffeehouse. The replica Cavern Club inside the attraction is also available for private hire if you wish to hold a special event.

At the Pier Head, there is a café and a restaurant.

In addition to the Beatles Story itself there are a number of bars, restaurants and cafes on the Albert Dock to suit all budgets.

Is it possible to take photographs inside the exhibition?

Yes, you are allowed to take photographs inside the main exhibition, however it is not permitted in certain areas where notices will be on display informing guests, including the special exhibition, Elvis and Us.

How do I get to Liverpool?

For International rail services visit www.internationalrail.com
Or for National rail visit www.thetrainline.com
For coach services www.nationalexpress.com

What else can we do in Liverpool?

We recommend visiting one of Merseytravel's other attractions, including Spaceport, U-Boat Story, Mersey Tunnel Tour or a trip on the world famous Mersey Ferry - see ‘Our Family of Attractions' section.

The Albert Dock is home to Tate Liverpool, Merseyside Maritime Museum, the International Slavery Museum and an abundance of unique shops. Have at look at www.albertdock.com and www.visitliverpool.com for more ideas.

Where and what is the Magical Mystery Tour?

The Magical Mystery Tour is not part of the Beatles Story.
The 1 hour 45 minute tour takes you on a journey to visit many of the places associated with John, Paul, George and Ringo. This can be booked through Cavern City Tours on 0151 236-9091.