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Opening information

The Beatles Story, Fab4 Cafes and Fab4 Stores are open from Monday 20th July. We are asking visitors to prebook their tickets in advance of their visit. Find out more information by clicking the link below.

Further information
This site uses cookies: Find out more.

Opening information

The Beatles Story, Fab4 Cafes and Fab4 Stores are open from Monday 20th July. We are asking visitors to prebook their tickets in advance of their visit. Find out more information by clicking the link below.

Further information
Buy Tickets
13th July, 2020

Reopening Information

It’s great to ‘Get Back’ and we know things are a little strange right now. We know you have a number of questions regarding your visit and the following information may assist you further.

Download Guidelines

Is The Beatles Story open?

The Beatles Story attraction at the Albert Dock, along with the Fab4 Store and Fab4 Cafe will open on Monday 20th July. Please note that our Discovery Zone and 'Beatles In India' exhibit are both currently closed until further notice.

What are your opening hours?

Our opening hours are 10am until 4.30pm from Monday to Sunday. These are subject to change and more information will updated here.

Do I need to pre-book tickets?

We have reduced capacity for the attraction and tickets must be purchased in advance of your visit online here. Visitors will be able to select the date and time of your visit in advance. Please only arrive at your allocated timeslot and have your booking reference on hand to show to our admissions staff on arrival.

Why do I need to provide personal details when I book?

In line with government guidance, the personal details you provide as part of booking may be used to support the NHS Test and Trace process to control the spread of coronavirus. This data will be only be made available to NHS to help contain the spread of the virus if an outbreak is identified within our museums or galleries. This is in line with other organisations in the sector as well as businesses such as pubs, restaurants and hotels. For more information on these measures, please contact DPO@liverpoolcityregion-ca.gov.uk.

Are there toilet facilities available?

Toilet facilities will be open for our visitors with a queuing system in place and social distancing will be monitored. Enhanced hygiene regimes have been put in place for these facilities, so we ask you to be patient as queues are more likely.

Will I need to wear a face covering when I visit?

Based on the current government guidance and advice, a face mask will be mandatory when entering our exhibition from 8th August, 2020. From July 24, 2020 face masks must be worn in our Fab4 Stores. 

We also ask that visitors please maintain a two metre social distance whilst in our venues, and you are encouraged to wear a face covering if you wish to do so before they become mandatory on 8th August. Similarly, we also support our staff in wearing face coverings and/or other protective equipment if they choose to. We are continuing to monitor Government advice on face coverings and will advise you in advance of your visit if these guidelines change.

Will people with symptoms be allowed in the venue?

We are requesting that any visitors experiencing any symptoms of COVID-19 however mild, for everyone’s benefit, please stay home and come back and visit us when you’re feeling better. Signage throughout the exhibition will advise visitors of these measures.

Will there be anywhere to leave personal belongings?

Please consider reducing the number of personal items you with you on your visit as there will be nowhere to leave personal items and luggage.

Will the audio media guides in the exhibition be available for use?

Our audio media guides are part of the immersive experience of our attraction and visitors are encouraged to bring their own earphones/headphones for use with our guides which are available in 12 languages for all visitors. For visitors using our earphones, stringent new safety procedures are in place regarding the operation and cleaning of both audio guides and earphones and visitors will also be offered to clean the guides/earphones themselves.

How are you ensuring that we visit safely?

We want your visit with us to be really enjoyable, but above all, as safe as possible. That’s why we’ve introduced a number of measures to keep you and our team safe and have been awarded Visit Britain's 'We're Good To Go' certification. The Industry Standard mark means that the team at the award-winning attraction who have been busy working behind the scenes following government and industry COVID-19 guidelines, have the relevant safety measures in place and a process to maintain cleanliness and aid social distancing. See here for more details of our safety measures - TBS Safety Measures.pdf

Find out more on our dedicated FAQ page.

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Beatles in India: a new special exhibition opens
15th February, 2018

Beatles in India: a new special exhibition opens

A new special exhibition opens today at The Beatles Story, celebrating 50 years since The Beatles travelled to Rishikesh, India.
Poster boys: New memorabilia goes on display at the Beatles Story, Albert Dock
12th January, 2015

Poster boys: New memorabilia goes on display at the Beatles Story, Albert Dock

Most of the time when we bring new memorabilia into the exhibition it comes from a collector looking for a home for their prized possession; but for a poster that came into the exhibition last week the story is very different.
George, Eric and Me: New exhibition opens
06th May, 2016

George, Eric and Me: New exhibition opens

A UK exclusive photographic exhibition from Pattie Boyd, former wife of music legends George Harrison and Eric Clapton, has opened today at The Beatles Story, Pier Head.
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